Privacy Policy

Roof Doc ("we", "us", "our") respects your privacy. This policy explains what we collect through this website, its estimate form and chat, how we use it, how we protect it, and the choices you have.

Information we collect

Information submitted through this website may include:

• Contact details you submit: name, phone number, email address.
• Project details: the service you need and anything you tell us about your home or project.
• Consent information submitted through the form, including any messaging choices offered by the form.
• Basic technical information from standard hosting and analytics tools, such as browser type, device type, pages viewed, and approximate location by region.

We do not knowingly collect information from anyone under 18. Our website forms are intended for adults 18 and older.

How we use information

• To reply to your quote request and schedule a consultation.
• To send estimates, appointment reminders, and project updates by phone, text, or email.
• To provide and improve our services and our website.
• To meet legal, tax, insurance, and record keeping obligations.

Form and chat providers

Our estimate form and chat widget are provided by GoHighLevel (LeadConnector). Information you submit through them is processed by that provider on our behalf so we can respond to you. If the form or chat offers text messaging, consent is optional and not required to request an estimate; reply STOP to opt out of texts at any time. We do not sell or share your phone number or text consent with third parties for their marketing.

Cookies and tracking

Our website uses cookies and similar technologies for essential site function, remembering preferences, and understanding how visitors use our pages. We may use privacy-respecting analytics to count visits and see which pages perform well. You can block or delete cookies in your browser settings; essential parts of the site will still work. Embedded form, chat and map providers may apply their own cookie and privacy policies.

Sharing and retention

We may share information with service providers who help us run the website, host data, deliver messages and email, and manage estimates. They may use it only to provide services to us. We may also disclose information if required by law or to protect our rights. We keep information only as long as reasonably needed for business, and legal purposes, then delete or anonymize it.

Data security

The hosted website uses HTTPS. Form and messaging information is handled by the service providers supporting those tools. No method of transmission or storage is completely secure. Contact us with questions about access, retention or safeguards.

Your rights and choices

• Unsubscribe from texts: reply STOP.
• Unsubscribe from email: use the unsubscribe link or email us.
• Do not call: ask us to stop calling and we will.
• Access, update, or delete: email info@roof-doc.com and we will confirm and act on your request.
• No sale of personal information: we do not sell your personal information.

Changes

If we update this policy we will change the date above and post the new version on this page.

Contact

Roof Doc Serving Brooklyn, Staten Island and Manhattan, NY Phone: (646) 220-1829 Email: info@roof-doc.com